Frequently Asked Questions
Everything you need to know about genuine LG appliance parts and accessories.
Are your parts genuine LG products?
Yes, all items sold on our store are 100% authentic, original equipment manufacturer (OEM) parts sourced directly from LG to ensure compatibility and performance.
How can I verify if a part fits my specific appliance model?
You can use our model number search bar located at the top of the page. Simply enter your appliance's model number to see a list of compatible components verified for your unit.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping options. Most in-stock orders are processed within 24 hours and typically arrive within 3-5 business days depending on your location.
What is your return policy for electrical components?
We accept returns on most unused parts within 30 days of purchase. Please note that electrical components must be in their original, unopened packaging to be eligible for a refund.
Do the replacement parts come with a warranty?
All genuine LG parts are backed by a 90-day limited manufacturer warranty against defects in materials and workmanship under normal home use.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like PayPal and Apple Pay.